Facebook Ads Management

Better customers from Facebook and Instagram, not just cheap leads.

Strategy-led paid social management for service and local businesses. We reach your best customers on Facebook and Instagram before they start searching, then optimise around the enquiries that turn into real work, not the cheap leads that never reply.

Facebook & Instagram specialists £5M+ ad spend managed 250+ businesses grown

30 minutes, no pitch. You will leave with a straight view of whether paid social is right for you.

5.0 from 32 reviews on Google & Trustpilot
The approach

Not just running ads. We build the full funnel.

Search captures people already looking. Social reaches them earlier, while they are scrolling. That means the audience, the creative and the page after the click all have to work together, and we build every part to do that.

01 Audience

Reach the right people

Interest, behaviour and lookalike audiences built around your best customers, plus retargeting for the people who already know you, so budget goes on the people most likely to buy.

02 Creative

Earn the click

Scroll-stopping image, video and carousel ads written to attract qualified prospects and filter out the rest, because on social the creative does most of the work.

03 Quality

Optimise for real customers

We track which enquiries actually turn into work, so the audiences and creative that win you real customers get the budget, not the ones that just look good on a report.

Our lead quality system

We optimise for the leads that become customers.

Facebook makes it easy to generate cheap leads. Instant forms fill up, the cost per lead drops, the report looks great. But a lot of those enquiries never reply, never qualify, and never turn into work.

Our own lead analysis system ties your campaigns to real sales outcomes, so we can see which audiences and creative produce the best customers and put your budget behind them, not behind the cheapest possible form fill.

Optimised for volume

How most agencies do it

Lead volume More
Cost per lead Lower
Quality of the sale Worse
VS

Optimised for quality

The Prime way

Best-fit enquiries More
Wasted ad spend Less
Revenue from your leads Higher
What is included

Everything that goes into the system.

The full set of what we build and manage for you, included as standard, not sold as bolt-on extras.

Facebook & Instagram campaigns

Feed, Stories, Reels and Marketplace placements built and managed as one system across both platforms, weighted to where your customers actually spend their time.

Audience & lookalike targeting

Interest, behaviour and custom audiences built around your best customers, plus lookalikes and retargeting to reach more people like them.

Ad creative & copy

Scroll-stopping image, video and carousel concepts with copy written to attract qualified prospects, structured for ongoing testing so the best ads win.

Pixel & Conversions API

The Meta Pixel, Conversions API and GA4 set up correctly, so tracking survives privacy changes and every decision rests on reliable data.

Landing pages & lead forms

Advice on instant forms versus landing pages, plus layout, calls to action and mobile usability, so more of the traffic you pay for turns into real enquiries.

Ongoing optimisation & reporting

Continuous testing of audiences, creative and budgets, with plain reporting on cost per lead, lead quality and revenue, not vanity metrics.

The process

How a Facebook Ads account comes together.

A structured framework, the same one that runs through everything we do. Most of the build happens in the first week; optimisation never stops.

01
Discovery & analysis
We get to know your business, services and ideal customers, and review your site, your offer and any existing paid social before we touch a campaign.
02
Audience & creative planning
We set the targeting strategy, map out the audiences and creative angles, build the tracking, and define what a good result actually looks like.
03
Setup & launch
We build the campaigns, audiences, ad creative, forms and tracking. Everything is reviewed with you before a penny of budget goes live.
04
Test & optimise
We test audiences, creative and placements against each other and double down on the winners, all measured against cost per lead and lead quality.
05
Conversion improvement
We recommend landing page, form and offer changes that lift conversion rates, so more of the traffic you are paying for turns into enquiries.
06
Scale & growth
As the data proves what works, we scale spend behind the winning audiences and creative, refreshing ads before they tire to keep results steady.
Why we are different

Most agencies just boost posts and chase cheap leads.

The difference is not the platform. It is the creative, what gets measured, and what happens to a lead after the form is filled in.

How most agencies run it

Busy on the surface, thin underneath.

  • Boosted posts and one tired ad left running for months.
  • Cheap lead forms that fill up with people who never reply.
  • Reports full of reach and impressions nobody can bank.
  • Tracking left half-built, so privacy changes break the data.
  • Generic creative that could belong to any business.

How we run it

What we do differently, every account.

  • A senior specialist runs your account, start to finish.
  • Fresh creative tested continually, not one ad left to fade.
  • Plain-English reporting tied to revenue, not reach.
  • Pixel and Conversions API built properly from day one.
  • Lead quality measured, so spend follows real customers.
Proof

Real results from paid social.

View all case studies
Facebook & Instagram · Premium kitchen retail
5.9×the monthly leads from Facebook, in a single quarter

Designer Kitchen Direct launched paid social from a standing start. As part of a coordinated Google Ads and Meta programme across three showrooms, Facebook prospecting scaled fast while the cost of each lead fell by more than half.

Read the case study
Monthly Facebook leads15 88
Facebook cost per lead£122 £51
Time to resultsOne quarter
"We've got one designer who's going to do a quarter of a million turnover this month, which is insane. £100K is normally good, so this is like breaking all records."
MM
Matt Major
Designer Kitchen Direct
Free Facebook Ads audit

See where your leads and budget are leaking.

We will review your campaigns, creative, audiences and tracking, then show you exactly where enquiries and spend are being lost. You keep the findings, whether or not we work together.

Get your free audit No cost, no obligation. Takes 30 minutes.
Who it is for

Built for service and local businesses.

A strong fit if

  • You run an established service, local or lead generation business that relies on inbound enquiries.
  • Your offer can be explained with strong images or video, and people make the decision visually.
  • You want to create demand and reach customers before they start searching, not just capture it.
  • Lead quality matters as much as lead volume, and a good customer is worth a lot to you.

Probably not right if

  • You need leads tomorrow and cannot give creative a few weeks to find its feet.
  • You have nothing visual to show and no appetite to create any.
  • You want to hand it all off and never discuss the strategy.
  • You are not able to share access to your ad accounts and analytics.

If paid social is not the right channel for you right now, we will say so on the first call and point you somewhere that is.

FAQ

Common questions about Facebook Ads.

How is Facebook different from Google Ads?

Google captures people who are already searching for what you offer. Facebook and Instagram reach people earlier, while they are scrolling, based on who they are and what they are interested in. It is demand generation rather than demand capture, so it is great for building interest and reaching customers before they look. The two work well together.

How quickly will I see leads?

Most accounts start producing enquiries within the first few weeks once campaigns are live. Social takes a little longer than search to settle, because the algorithm and the creative both need data to find what works. The bigger gains come over the first few months as we test and optimise.

Do I need to provide photos and video?

It helps a lot. On social the creative does most of the work, so real images and video of your work, your team or your results usually outperform anything generic. We guide the concepts, write the copy and tell you exactly what to capture. If you have very little, we will plan around that.

Are Facebook leads not low quality?

They can be, if you optimise for the cheapest possible form fill. That is exactly what our lead quality system is built to avoid. We tie enquiries to real sales outcomes and adjust targeting, creative and forms so the platform learns to find people who actually qualify, not just people who tap a button.

Should I use instant forms or send people to my site?

It depends on your offer. Instant forms are quick and cheap but can lower lead quality; a good landing page asks more of the visitor and tends to qualify them better. We test both for your business and recommend the approach that produces the best customers, not just the most leads.

What if Facebook Ads is not right for my business?

We will tell you. During discovery, if we do not think paid social is the right channel for you right now, we will say so and explain why. We would rather turn away work than take money for something we do not believe will deliver.

Free audit

Get your free Facebook Ads audit.

We will review your current situation, look at your website, creative and any existing ads, and give you an honest assessment of what is possible. No obligation, no pressure, no sales pitch.

  • We review your setup and goals, and run a free audit of your site, creative and ads.
  • You get a straight answer on whether paid social is right for you.
  • If we are a fit, we map out the next steps together.
We respond within one business day. Prefer to talk now? Call 0333 202 6300.

Get your free audit

Tell us a bit about your business and we will put your free audit together.

Your details stay private. We never share or sell them.